Stretch and Fold Studio
A. GENERAL TERMS & CONDITIONS

01 May 2024 | Amsterdam

1. DEFINITIONS

1. Terms and Conditions: the general terms and conditions used by Stretch and Fold Studio, which have been published at www.stretchandfold.nl.

2. Stretch and Fold BV: has its official seat at Papaverhof 71C, Amsterdam and is listed in the Trade Register under number 92978363 as Stretch and Fold BV.

3. SF: Abbreviation for Stretch and Fold BV.

4. Website: the website of Stretch and Fold: www.stretchandfold.nl

5. Teacher: the yoga teacher who has been contracted by SF to teach yoga classes at  SF.

6. Student: a person who attends and/or wishes to attend yoga classes at SF.

7. Participant: a person who attends and/or wishes to attend Workshops by SF.

8. Member: a Student who has an active Membership as referred to in Clause 3. The Membership entitles the Student to designated discounts, Credit packages, sauna passes and / or other privileges at SF.

9. Membership: a Weekly Membership, Movement Membership, Unlimited Membership, or Unlimited Yearly Membership as referred to in Clause 3.

10. Credit: A SF pass purchased which can be redeemed for either a booked movement class or sauna session. 

11. Credit package: a 1 Credit, 5 Credit, or 10 Credit package which can be redeemed for movement classes and sauna sessions within a defined time period from the date of purchase. 

12. Introduction Offer: a 5 Credit package, as referred to in Clause 5.

13. Giftcard: a voucher that can be exchanged for a specific product, as referred to in Clause 7.

14. Price: the total price of a Membership, Credit package, Introduction Offer or Workshop, which has to be paid by the Student upon participation and is non refundable.]

2. SCOPE OF APPLICATION

1. The General Terms and Conditions apply to, where applicable, all Memberships, Credit packages, the Introduction Offer, and Workshops.

2. By purchasing any product of SF or participating in a yoga class or Workshop at SF, the Student or Participant agrees to the applicability of these General Terms and Conditions.

3. SF may from time to time unilaterally amend these General Terms and Conditions. The most recent version of the Terms and Conditions is always the version that is applicable and is always available on the Website.  

3. MEMBERSHIPS

Weekly Membership, Movement Membership, Unlimited Membership, and Unlimited Yearly Membership

SF offers the following possibilities of attending movement classes as a Member at SF:

1. The Weekly Membership entitles the Member to four (4) yoga classes per month during the term of the Membership.

2. The Movement Membership entitle the Member to an unlimited number of yoga classes during the term of the Membership, as well as one booked sauna session per month. 

3. Both Unlimited Memberships entitle the Member to an unlimited number of yoga classes and sauna sessions during the term of the Membership.

4. The minimum Membership term for the Weekly, Movement, and Unlimited Memberships is three (3) months. After the third month, these Memberships are tacitly converted into a continuing agreement for an indefinite period.

5. The minimum Membership term for the Unlimited Yearly Membership is one calendar year. 

6. One can switch Memberships when the minimum term of the current Membership has expired.

7. All Memberships entitle the Member to receive a 10% discount on all items in the Stretch and Fold Cafe.

8. Both Unlimited Memberships entitle the Member to receive a 10% discount in the Stretch and Fold shop. 

9. The Membership commences on the agreed starting date and once the first payment is made by IDEAL, SEPA, Sofort or Credit Card. The next monthly cycles will be paid by credit card or direct debit (SEPA), until termination.

10. After the minimum term of three (3) months, the Weekly Membership and Monthly Membership may be terminated every month.

11. A Membership must be cancelled prior to the individual renewal date in order to end Membership charges. Cancellation of a Membership must be done by sending an email to tash@stretchandfold.nl. SF will not reimburse the Member for the remainder of any paid subscription period, nor will reimbursements be made for Membership cancellations prior to any renewal date.

12. All Memberships may be put on hold for a minimum of two weeks. This may be done by sending an email to tash@stretchandfold.nl at least one (1) day prior to the requested starting date of the pause. This can not be done with retroactive effect.

13. A Member is allowed to invite three (3) guests per year to attend a class at the SF studio on their Membership. Weekly Members pay one (1) credit per guest. For all other Members this is included in their Membership.

14. A Membership can not be commenced by, shared with or transferred to another Student than the initial owner of the Membership. In the case this does happen the Membership will be suspended without refund of the paid fees.

15. A Member may use any Membership only in the event of payment by credit card or direct debit (SEPA).

16. A Membership commences when SF has received the Membership Fee from the Member. 

4. CLASS PASSES

  1 Credit package, 5 Credit package, 10 Credit package

SF offers the following possibilities of attending yoga classes without a Membership at SF:

1. The 1 Credit package entitles the Student to attend one (1) yoga class or sauna session. 

2. The 1 Credit package is valid for one (1) month from the date of purchase. 

3. The 5 Credit package entitles the Student to attend five (5) yoga classes or sauna sessions. The Student may choose a combination of yoga classes and sauna sessions. 

4. The 5 credits must be used within three (3) months from the first visit. After that period, this right lapses. In case there has been no first visit within three (3) months the 5 Credit package automatically expires.

5. The 10 Credit package entitles the Student to attend ten (10) yoga classes or sauna sessions. The Student may choose a combination of yoga classes and sauna sessions. 

6. The 10 credits must be used within three (3) months from the first visit. After that period, this right lapses. In case there has been no first visit within three (3) months the 10 Credit package automatically expires.

7. Credit packages can not be commenced by, shared with or transferred to another Student than the initial owner of the Credit package. In the case this does happen the Credit package will be suspended without refund of the paid fees. 

5. INTRODUCTION OFFER

SF offers the following possibility to attend yoga classes as a first time Student at SF: 

1. The Introduction Offer entitles the Student to five (5) yoga classes or sauna sessions and can be purchased only once by new Students. A new Student may use the Introduction Offer only once.

2. The Introduction Offer is valid for fourteen (14) days from the first visit. The five (5) classes or sauna sessions must therefore be attended within fourteen (14) days of the date of the first visit. After that period, this right lapses. In case there has been no first visit within fourteen (14) days the Introduction Offer automatically expires.

3. The Introduction Offer can not be commenced by, shared with or transferred to another Student than the initial owner of the Introduction Offer. In the case this does happen the Membership will be suspended without refund of the paid fees.

6. WORKSHOPS

SF offers workshops and retreats held at other locations:

1. A Workshop ticket is designated to a specific date and time and entitles the Participant to a spot in the Workshop that (s)he signed up for.

2. A Workshop ticket is valid up until the date of the Workshop and expires automatically after the specific date.

3. A Workshop ticket can be transferred to another Participant than the initial owner of the ticket. The full name and email address of the new Participant have to be sent by the initial Participant to tash@stretchandfold.nl prior to the Workshop. The transfer is confirmed when both Participants have received a confirmation email.

4. A Workshop ticket is refundable up to 60 days prior to the event. After this date no refund is possible. If the workshop is sold out your ticket can then be given to a person on waitlist should there be one.

7. GIFT CARDS

1. A Gift Card can be purchased for the following products:

1. the Introduction Offer, 1 Credit package, 5 Credit package and 10 Credit package as referred to in clause 4

2. Once the Gift Card is claimed by the Student, the conditions in clauses 4 and 5 apply.

3. A Gift Card is valid for one (1) year after the date of purchase and automatically expires afterwards.

8. PAYMENT AND PRICE CHANGES

1. All yoga classes, sauna sessions and Workshops at SF must be paid for before they are held and all outstanding fees such as penalties must be redeemed.

2. Before joining a yoga class or Workshop, the Student or Participant must check in at the counter of SF. After the Host or Teacher has verified the registration and payment for the relevant yoga class or Workshop, the Student or Participant is allowed to enter the class or Workshop.

3. SF does not accept cash payments. Payments can be made by direct debit (Memberships only), PIN, Credit Card (Visa, Master Card), Ideal and Sofort.

4. As a general rule, direct debits for Memberships are made monthly around three (3) to seven (7) days from the starting date of the Membership. If the amount cannot be collected, a Student will be blocked from booking classes until payment is completed.

5. SF reserves the right to change the pricing of all SF products and services. Any changes are announced in advance by placing statements on the Website, and/or by email. The currently applicable rates are always mentioned on the Website and are available at the counter at SF

6. Any discounts that a Student is entitled to should be applied during the booking and payment process. The discount cannot be applied retrospectively. I.e. once the payment has been made any unapplied discounts will not be refunded.

9. YOGA CLASS SCHEDULE

1. The current schedule is mentioned on the Website. SF reserves the right to change the schedule at any time. Any changes are announced by mentioning them on the Website or by email.

2. SF reserves the right to cancel a yoga class or sauna session that has been scheduled or to change the Teacher mentioned in the schedule in the event of force majeure, including illness of the Teacher. In the case of replacement of a Teacher, there will be no refund of any fee.

3. SF reserves the right to close its doors on public holidays or on other days, or when imposed by the government, in case of force majeure, national safety or a pandemic.

10. RESERVATIONS AND CANCELLATIONS FOR YOGA CLASSES

1. Members can have a maximum of eight (8) reservations.

2. A confirmed booking is valid until two (2) minutes before the class starts. If the Student has not checked in by then, the booking expires and the reserved spot will become available to another Student.

3. When a class is fully booked, the Student can sign up for the waiting list. If a spot opens up, all Students on the waiting list will be notified by email.

4. Students can cancel their booking until six (6) hours before the class starts. 

5. The Student can only cancel through their personal SF account, not through email or at the counter.

6. SF holds the right to refuse Students that show up too late to class when the class has already started.

7. If the Student has a Weekly Membership, Credit package or Introduction Offer and does not cancel it up until six (6) hours in advance or does not show up to the class on time, this class will be seen as a no show or late cancellation. In this case the class will be charged.

8. If the Student has a Movement, Unlimited, or Unlimited Yearly Membership, and does not cancel it up until six (6) hours in advance or does not show up to the class on time, this will be seen as a no show or late cancellation. The Student will be charged a ten (10) euros fee to be paid online or in the studio before participating in the next class.

11. WORKSHOP SCHEDULE

1. The current Workshop Schedule can be found on the Website. SF reserves the right to change the schedule at any time. If applicable, any changes are announced in advance by mentioning them on the Website or by email.

2. SF reserves the right to cancel a scheduled Workshop in the event of force majeure (including illness of the Teacher). In this case, the booking fee already paid will be refunded.

3. SF reserves the right to cancel a scheduled Workshop when too few Participants sign up for the Workshop. Cancellation for this reason will happen five (5) days prior to the Workshop. In this case, the booking fee already paid will be refunded.

12. RESERVATIONS AND CANCELLATIONS FOR WORKSHOPS

1. A Participant may participate in a Workshop after registration with SF and purchasing a ticket for the designated Workshop. A spot in the Workshop is guaranteed once SF has received payment of the Price and a confirmation of the registration is received by the Participant in a confirmation email.

2. For some Workshops, an “Early Bird Rate” applies. This reduced rate applies until the date specified on the Website. After this date, the normal rate, which is also specified on the Website, applies without exception.

3. Any purchased ticket for a Workshop is non-refundable.

13. CODE OF CONDUCT

Students shall adhere to SF’s code of conduct at all times:

1. SF advises not to eat later than two hours before the start of the yoga class and, in any case, not to do yoga on a full stomach.

2. We ask you to not wear shoes in the yoga studio.

3. Phones and any other personal belongings are not allowed in the yoga studio. Please store them in the dressing rooms.

4. We communicate in a kind and respectful way with one another.

5. The physical and mental integrity of Students must always be respected. Racism, sexual behaviour and sexually suggestive behaviour are not tolerated by SF.

6. SF reserves the right to deny Students who do not observe the code of conduct, to deny access to the TWDY premises and to terminate the Membership, Class Pass or Introduction Offer of the relevant Student without a refund.

14. PERSONAL DATA

1. SF collects personal data of the Students and Participants to update Membership records, to execute payment orders and for administration and information purposes. SF handles this collection of personal data with due care and complies with the provisions of the Dutch Data Protection Act.

2. SF uses the personal data to inform Students about activities of SF and any changes in the schedule. If the Student does not want to receive communications from SF, (s)he may unsubscribe from the mailing in the bottom of a received newsletter or communicate this to SF by sending an email to tash@stretchandfold.nl

3. SF never gives any personal data of the Students to third parties without their prior written consent.

15. LIABILITY

1. Attending yoga classes and Workshops and leaving belongings in the changing rooms are at the Student’s own risk. SF accepts no liability for loss or damage of personal belongings of a Student attending yoga classes or Workshops and leaving belongings in the changing rooms at SF.

2. If during a yoga class or Workshop the Student causes loss or damage to property of the venue the Student will be held liable. This loss or damage is in no circumstance covered by SF.

3. The Student is considered to have the right insurance to cover this loss or damage.

4. SF is not liable for personal injuries sustained during yoga classes or Workshops. Participating is always at the own risk of the Student or Participant.

5. SF provides the following guidelines for reducing the risk of an injury:

1. Always consult a doctor before starting a yoga class or Workshop if you are not sure that you are completely healthy or if you are pregnant.

2. If you have an injury or any other physical inconvenience, always inform your Teacher or Facilitator about this before the class or Workshop starts.

3. Listen to and follow the instructions of the relevant Teacher or Facilitator.

4. Bear your physical limitations in mind.

5. Do not perform any exercises that are painful.

6. Ask questions if you do not understand an exercise.

7. Although we strive to only provide correct information on the Website, we are not liable for any inaccuracy and no rights can be derived therefrom.

16. GOVERNING LAW

1. The General Terms and Conditions are exclusively governed by Dutch law.